Accessibility Statement

Last updated: 10/12/25

 

Liaison Beauté is committed to providing services in an accessible, inclusive, and respectful manner for all clients. The purpose of this policy is to outline how accessibility is considered within our business and what adjustments are currently available.

 

 

 

 

1. Statement of Commitment

 

 

Liaison Beauté aims to make our services as accessible as reasonably possible for all clients, including those with disabilities or additional needs.

We continue to review and improve accessibility measures within our studio, online platforms, and communication processes.

 

 

 

 

2. Current Studio Accessibility

 

 

At present:

 

• There is no wheelchair ramp or step-free access installed at the studio.

• Entry may require navigating a raised threshold or step.

• Assistance can be offered for entry where requested.

• Seating can be adjusted to suit comfort needs where possible.

 

We acknowledge that this may limit access for wheelchair users or clients with mobility impairments, and we are actively exploring solutions, including installation of a ramp in the future.

 

 

 

 

3. Booking Accessibility Support

 

 

If you have accessibility needs, medical considerations, sensory requirements, or need practical assistance to access your appointment:

 

You are encouraged to contact us before booking so we can assess how best to accommodate you or advise alternative arrangements where appropriate.

 

 

 

 

4. Online Accessibility

 

 

Our website is designed to be accessible to the best of our ability, including:

 

• Mobile-friendly layout

• Large text contrast where possible

• Direct messaging and contact features

 

We continue working towards improving digital accessibility and invite feedback to support this.

 

 

 

 

5. Reasonable Adjustments

 

 

Where practical and within capability, we may offer:

 

• Assistance entering the studio

• Adjustable seating for comfort

• Extended appointment times for clients with mobility or medical needs

• Breaks during appointments where required

 

Please inform us in advance if you require specific adjustments.

 

 

 

 

6. Limitations

 

 

Due to space, structure and safety requirements, some adjustments may not be feasible.

Our ability to accommodate depends on:

 

• Appointment type

• Client needs

• Physical accessibility constraints

 

Where we cannot safely or reasonably meet a request, we will communicate this respectfully and suggest alternative options where possible, including:

 

• A mobile appointment (if available)

• Rebooking to another practitioner

• Referring to a salon with suitable accessibility features

 

 

 

 

7. Feedback and Improvements

 

 

We welcome accessibility feedback:

✔ What works well

✔ What could be improved

✔ Your personal experience accessing our service

 

Feedback helps us plan future upgrades — including installation of a ramp — to make the studio more inclusive.

 

 

 

 

8. Policy Updates

 

 

This Accessibility Policy may be updated periodically to reflect improvements, structural changes, legal compliance, or service developments.

Continued use of our service and website assumes you have read and accepted the current version.

 

 

 

 

9. Contact

 

 

For accessibility enquiries, requests, concerns or feedback, please reach out:

 

📧 Email: [insert email]

📍 Studio Location: [insert address]

📩 Instagram DM: @liaisonbeaute

 

We aim to respond within 48 hours.